# Site Feedback **URL:** https://forum.troygrady.com/c/site-feedback/3.md [Latest](https://forum.troygrady.com/latest.md) · [Categories](https://forum.troygrady.com/categories.md) --- ## [Forum update! Keep an eye out for any bugs](https://forum.troygrady.com/t/forum-update-keep-an-eye-out-for-any-bugs/101135)
**Author:** [@Troy](https://forum.troygrady.com/u/Troy)\ **Replies:** 5\ **Last updated:** [October 24, 2026, 9:52am UTC](https://forum.troygrady.com/t/forum-update-keep-an-eye-out-for-any-bugs/101135 "2026-10-24T09:52:54Z")
Did a nice upgrade on the forum software, which was overdue only because it always runs so smoothly and rarely needs attention. Let us know if you notice anything not working properly. Let us know here, and we’ll get r… --- ## [There has been a critical error on this website](https://forum.troygrady.com/t/there-has-been-a-critical-error-on-this-website/100843)
**Author:** [@David1997Bg](https://forum.troygrady.com/u/David1997Bg)\ **Replies:** 3\ **Last updated:** [October 8, 2026, 10:26pm UTC](https://forum.troygrady.com/t/there-has-been-a-critical-error-on-this-website/100843 "2026-10-08T22:26:44Z")
Hi Troy, I’m unable to access my Cracking the Code dashboard. When I try to open it, I get: “There has been a critical error on this website.” The login page itself appears to work, but the dashboard gives me this err… --- ## [CtC Quizzes loaded with tricky questions](https://forum.troygrady.com/t/ctc-quizzes-loaded-with-tricky-questions/100015)
**Author:** [@StringKlutz](https://forum.troygrady.com/u/StringKlutz)\ **Replies:** 8\ **Last updated:** [September 2, 2026, 11:00pm UTC](https://forum.troygrady.com/t/ctc-quizzes-loaded-with-tricky-questions/100015 "2026-09-02T23:00:57Z")
I appreciate the new quizzes because I’m finding them impossible to ace! They are designed to be instructional rather than pet my ego and boost my GPA. One part of me loves this. The other part of me gets a little annoye… --- ## [How to get the most out of this site](https://forum.troygrady.com/t/how-to-get-the-most-out-of-this-site/98259)
**Author:** [@primalawakening](https://forum.troygrady.com/u/primalawakening)\ **Replies:** 3\ **Last updated:** [July 14, 2026, 3:54pm UTC](https://forum.troygrady.com/t/how-to-get-the-most-out-of-this-site/98259 "2026-07-14T15:54:05Z")
Hi all, I’m looking for tips on where to go for the best practice resources. I’ve been going in order through the Pickslanting Primer, which has been great for learning the theory behind the mechanics. But I would like … --- ## [Where are the exercises for pickslanting primer](https://forum.troygrady.com/t/where-are-the-exercises-for-pickslanting-primer/98015)
**Author:** [@DavidS17](https://forum.troygrady.com/u/DavidS17)\ **Replies:** 2\ **Last updated:** [June 18, 2026, 2:55pm UTC](https://forum.troygrady.com/t/where-are-the-exercises-for-pickslanting-primer/98015 "2026-06-18T14:55:45Z")
I’d like to know what or where are the exercises for the different techniques and seminar courses? I wish technique was not something I had to think whenever I pick my guitar, but instead some that has baked within my pl… --- ## [Yngwie Sixes Connected - DWPS](https://forum.troygrady.com/t/yngwie-sixes-connected-dwps/97719)
**Author:** [@sklinger0](https://forum.troygrady.com/u/sklinger0)\ **Replies:** 4\ **Last updated:** [June 8, 2026, 4:31pm UTC](https://forum.troygrady.com/t/yngwie-sixes-connected-dwps/97719 "2026-06-08T16:31:19Z")
Soundslice doesn’t match video - That being said, absolute best explanation for picking. I thought I was destined to being a slowhand player. I wish I learned this when I was Younger. @Troy --- ## [Magnet: Logistical/Setup Issues](https://forum.troygrady.com/t/magnet-logistical-setup-issues/97605)
**Author:** [@webmaestro](https://forum.troygrady.com/u/webmaestro)\ **Replies:** 2\ **Last updated:** [June 2, 2026, 4:59pm UTC](https://forum.troygrady.com/t/magnet-logistical-setup-issues/97605 "2026-06-02T16:59:53Z")
Wasn’t sure what section to put this in, but I just got The Magnet. This isn’t a complicated device, so I don’t think I’m doing things wrong… but perhaps. My 2 issues are: The phone is slick, and the rubber pads of th… --- ## [Practice routine for string accuracy and motions?](https://forum.troygrady.com/t/practice-routine-for-string-accuracy-and-motions/97255)
**Author:** [@julianguitar](https://forum.troygrady.com/u/julianguitar)\ **Replies:** 3\ **Last updated:** [May 19, 2026, 9:49am UTC](https://forum.troygrady.com/t/practice-routine-for-string-accuracy-and-motions/97255 "2026-05-19T09:49:58Z")
Hi - I’m getting a bit lost here, I’m nearly through the pickslanting primer, but is there any kind of practice routine that the site offers? It’s just video after video of info and obviously that needs practise to suppo… --- ## [TC platform help](https://forum.troygrady.com/t/tc-platform-help/96275)
**Author:** [@Tom\_Gilroy](https://forum.troygrady.com/u/Tom_Gilroy)\ **Replies:** 3\ **Last updated:** [April 9, 2026, 8:27pm UTC](https://forum.troygrady.com/t/tc-platform-help/96275 "2026-04-09T20:27:23Z")
Sure. Hey @tommo. This dude needs some help! --- ## [You do not have any videos in your library yet](https://forum.troygrady.com/t/you-do-not-have-any-videos-in-your-library-yet/95664)
**Author:** [@aliendough](https://forum.troygrady.com/u/aliendough)\ **Replies:** 7\ **Last updated:** [March 23, 2026, 3:00pm UTC](https://forum.troygrady.com/t/you-do-not-have-any-videos-in-your-library-yet/95664 "2026-03-23T15:00:25Z")
I’m having a problem when I go to the User Video Library page (https://troygrady.com/dashboard/video/) I get the below error message. I do have videos in my library, and I was hoping to delete some older ones to make r… --- ## [Unable to post a reply to my TC](https://forum.troygrady.com/t/unable-to-post-a-reply-to-my-tc/95425)
**Author:** [@aliendough](https://forum.troygrady.com/u/aliendough)\ **Replies:** 2\ **Last updated:** [March 7, 2026, 9:02am UTC](https://forum.troygrady.com/t/unable-to-post-a-reply-to-my-tc/95425 "2026-03-07T09:02:49Z")
Hi guys, I’m trying to post a reply to my TC, but I’m getting a message saying “Sorry, an error occurred, please try again.” I have tried on Chrome and Safari and I’m getting the same error on both. I disabled all adbl… --- ## [Looking for feedback on synchronicity seminar](https://forum.troygrady.com/t/looking-for-feedback-on-synchronicity-seminar/94639)
**Author:** [@koolguy](https://forum.troygrady.com/u/koolguy)\ **Replies:** 9\ **Last updated:** [February 12, 2026, 6:40pm UTC](https://forum.troygrady.com/t/looking-for-feedback-on-synchronicity-seminar/94639 "2026-02-12T18:40:17Z")
Good day, I am interested in purchasing Synchronicity but I would like to hear some opinions on it. I have purchased some of Troy’s products in the past, and while they are all high quality some suited my needs greatly… --- ## [Video upload limit problems](https://forum.troygrady.com/t/video-upload-limit-problems/93593)
**Author:** [@WVNicholson](https://forum.troygrady.com/u/WVNicholson)\ **Replies:** 6\ **Last updated:** [February 10, 2026, 1:06pm UTC](https://forum.troygrady.com/t/video-upload-limit-problems/93593 "2026-02-10T13:06:47Z")
I discovered problems with some videos that I uploaded for a technique critique recently. The plan is to upload improved versions of the videos and delete the old ones. However, I’m not getting all of the upload slots … --- ## [Currious About this site and what it is](https://forum.troygrady.com/t/currious-about-this-site-and-what-it-is/93989)
**Author:** [@wilder7bc](https://forum.troygrady.com/u/wilder7bc)\ **Replies:** 28\ **Last updated:** [January 20, 2026, 11:14pm UTC](https://forum.troygrady.com/t/currious-about-this-site-and-what-it-is/93989 "2026-01-20T23:14:29Z")
First off, I’m an engineer by background and a naturally curious person — very much a “scientist‑type” in how I think. I enjoy this site the same way I enjoy National Geographic, Animal Planet, or Shark Week. Back in col… --- ## [Follow button for public/ user critiques doesn't seem to work](https://forum.troygrady.com/t/follow-button-for-public-user-critiques-doesnt-seem-to-work/93797)
**Author:** [@WVNicholson](https://forum.troygrady.com/u/WVNicholson)\ **Replies:** 3\ **Last updated:** [January 6, 2026, 10:52pm UTC](https://forum.troygrady.com/t/follow-button-for-public-user-critiques-doesnt-seem-to-work/93797 "2026-01-06T22:52:12Z")
I’m interested in bookmarking/ following a few public/ user critiques that are of interest and maybe related to what I am currently working on. Anyway, it appeared that the way to do that is to visit the page for the re… --- ## [Technique Critiques are great and thank you Troy!](https://forum.troygrady.com/t/technique-critiques-are-great-and-thank-you-troy/93746)
**Author:** [@Sully75](https://forum.troygrady.com/u/Sully75)\ **Replies:** 1\ **Last updated:** [January 4, 2026, 10:26pm UTC](https://forum.troygrady.com/t/technique-critiques-are-great-and-thank-you-troy/93746 "2026-01-04T22:26:22Z")
Hey I just wanted to say I’ve done two little technique critiques with Troy and I can’t say enough about how charmed I am by the attention he has given my playing and how solidly relevant and practical his advice is. He… --- ## [No PDFs for subscribers?](https://forum.troygrady.com/t/no-pdfs-for-subscribers/93473)
**Author:** [@Sully75](https://forum.troygrady.com/u/Sully75)\ **Replies:** 8\ **Last updated:** [December 24, 2025, 10:57pm UTC](https://forum.troygrady.com/t/no-pdfs-for-subscribers/93473 "2025-12-24T22:57:38Z")
There is no way to download PDFs for the seminars for subscribers it seems? It makes the seminars pretty frustrating without being able to see the music, I’m going back and screen shotting the soundslice files to print … --- ## [Tabs for synchronicity](https://forum.troygrady.com/t/tabs-for-synchronicity/93395)
**Author:** [@robbogio](https://forum.troygrady.com/u/robbogio)\ **Replies:** 7\ **Last updated:** [December 23, 2025, 5:28am UTC](https://forum.troygrady.com/t/tabs-for-synchronicity/93395 "2025-12-23T05:28:20Z")
I bought synchronicity, which is a useful course for sure. However, the folder labeled “Tracks And Tablature” does not contain any tab. Is this supposed to be? I would like the tab. --- ## [Uploading videos from the TC itself?](https://forum.troygrady.com/t/uploading-videos-from-the-tc-itself/92099)
**Author:** [@steve506](https://forum.troygrady.com/u/steve506)\ **Replies:** 0\ **Last updated:** [November 6, 2025, 2:25am UTC](https://forum.troygrady.com/t/uploading-videos-from-the-tc-itself/92099 "2025-11-06T02:25:12Z")
Hi team, I’ve been wondering if it would make sense to incorporate the video upload feature directly into the TC workflow. Personally, having to go to different sections of the site to open a single TC feels redundant. … --- ## [Udemy like TOC for videos](https://forum.troygrady.com/t/udemy-like-toc-for-videos/91254)
**Author:** [@buckycore](https://forum.troygrady.com/u/buckycore)\ **Replies:** 0\ **Last updated:** [October 2, 2025, 2:03am UTC](https://forum.troygrady.com/t/udemy-like-toc-for-videos/91254 "2025-10-02T02:03:47Z")
Hey there. I’m loving the content and all that you offer here. However, I’m finding my self getting bewildered as to how to find where I last left off, or even how to get to the different videos. It would be nice if the… --- ## [Problem playing videos](https://forum.troygrady.com/t/problem-playing-videos/90519)
**Author:** [@WVNicholson](https://forum.troygrady.com/u/WVNicholson)\ **Replies:** 2\ **Last updated:** [September 2, 2025, 11:12pm UTC](https://forum.troygrady.com/t/problem-playing-videos/90519 "2025-09-02T23:12:36Z")
I can’t find a troubleshooting/ bug problems category so “Site Feedback” seems to be the most appropriate for this post. Anyway, I haven’t been on either the main website or the forum for a while; but I still have a cur… --- ## [Site access – fixed](https://forum.troygrady.com/t/site-access-fixed/90407)
**Author:** [@Troy](https://forum.troygrady.com/u/Troy)\ **Replies:** 0\ **Last updated:** [August 28, 2025, 3:57pm UTC](https://forum.troygrady.com/t/site-access-fixed/90407 "2025-08-28T15:57:19Z")
Hi all. It looks like we had a DNS hiccup overnight, which left the site unreachable until we caught it earlier and fixed the issue. Annoying, but not nefarious. Sorry for the mixup! --- ## [Account question](https://forum.troygrady.com/t/account-question/89646)
**Author:** [@nrelles](https://forum.troygrady.com/u/nrelles)\ **Replies:** 3\ **Last updated:** [August 1, 2025, 10:26pm UTC](https://forum.troygrady.com/t/account-question/89646 "2025-08-01T22:26:58Z")
I switched to a different credit card. So what I need to do is get my monthly membership onto the new card and cancel the old one. I’m not sure how to do it. @Troy? --- ## [References for motor programs](https://forum.troygrady.com/t/references-for-motor-programs/88763)
**Author:** [@RobRideout](https://forum.troygrady.com/u/RobRideout)\ **Replies:** 2\ **Last updated:** [June 24, 2025, 9:57am UTC](https://forum.troygrady.com/t/references-for-motor-programs/88763 "2025-06-24T09:57:05Z")
Hey folks, long time listener of Cracking the Code on socials, first time subscribing. I’m studying a PhD at the moment in teaching rock guitar and helping self taught guitarists transition to further / higher education… --- ## [Practice workflow questions](https://forum.troygrady.com/t/practice-workflow-questions/87124)
**Author:** [@MrNotSoScary](https://forum.troygrady.com/u/MrNotSoScary)\ **Replies:** 0\ **Last updated:** [April 24, 2025, 6:22pm UTC](https://forum.troygrady.com/t/practice-workflow-questions/87124 "2025-04-24T18:22:00Z")
Greetings fellow Gradies (like Swifties, but for Troy). I just joined and I’m loving it! However, after using YouTube as my main source of lessons and tutorials for so long, using a tv remote to control playback has bec… --- ## [Videos don't exist](https://forum.troygrady.com/t/videos-dont-exist/86435)
**Author:** [@timvancann](https://forum.troygrady.com/u/timvancann)\ **Replies:** 4\ **Last updated:** [April 1, 2025, 7:49pm UTC](https://forum.troygrady.com/t/videos-dont-exist/86435 "2025-04-01T19:49:19Z")
I’m new to the site and the subscription but I’ve noticed today that a lot videos don’t exist. For example: Chapter 4 – Identifying Finger Joint Motion – Cracking the Code. Most of the antigravity Antigravity – Crackin… --- ## [Pickslanting Primer is too complicated, school-like and boring](https://forum.troygrady.com/t/pickslanting-primer-is-too-complicated-school-like-and-boring/82951)
**Author:** [@Inabsentia](https://forum.troygrady.com/u/Inabsentia)\ **Replies:** 28\ **Last updated:** [March 18, 2025, 4:48pm UTC](https://forum.troygrady.com/t/pickslanting-primer-is-too-complicated-school-like-and-boring/82951 "2025-03-18T16:48:50Z")
I think that while the primer is great for someone with unlimited amount of time to watch the material, it really is not useful for the majority of the population because the videos are excessively long, and through comp… --- ## [How would you rate the Pickslanting Primer?](https://forum.troygrady.com/t/how-would-you-rate-the-pickslanting-primer/85348)
**Author:** [@astrofreq](https://forum.troygrady.com/u/astrofreq)\ **Replies:** 16\ **Last updated:** [February 28, 2025, 8:33pm UTC](https://forum.troygrady.com/t/how-would-you-rate-the-pickslanting-primer/85348 "2025-02-28T20:33:31Z")
Hello, I’m unfortunately on a fixed budget (I’m disabled), so I just can’t afford the subscription. I am thinking about purchases the Pickslantiing Primer. For those who have it and have been through it, how would you… --- ## [Downloading audio of Seminars/Courses/Clips](https://forum.troygrady.com/t/downloading-audio-of-seminars-courses-clips/85023)
**Author:** [@6StringSlinger](https://forum.troygrady.com/u/6StringSlinger)\ **Replies:** 2\ **Last updated:** [February 7, 2025, 4:30pm UTC](https://forum.troygrady.com/t/downloading-audio-of-seminars-courses-clips/85023 "2025-02-07T16:30:10Z")
Is there a way to download the audio/clips/songs so I can obsessively listen to them while not practicing? I’m starting the Metrnomic Rock course and want to listen to the 2 songs over and over for a few days to get it i… --- ## [Magnet question - phone slips out](https://forum.troygrady.com/t/magnet-question-phone-slips-out/75684)
**Author:** [@legionz](https://forum.troygrady.com/u/legionz)\ **Replies:** 1\ **Last updated:** [March 3, 2024, 12:56am UTC](https://forum.troygrady.com/t/magnet-question-phone-slips-out/75684 "2024-03-03T00:56:13Z")
Magnet backer here and I finally got around to trying it out today. Any tips to stop my phone slipping out? It doesn’t stay put for very long. [Next page](https://forum.troygrady.com/c/site-feedback/3.md?page=1)