Although this may be an unpopular opinion, but maybe moderation needs to be a little more strict.
I don’t mean dictator like, but say when a comment is an attack or a personal insult that could erupt into a crazy mess, a mod should remove the comment and maybe message the poster to explain why and give a warning that it breaches the rules. After this, if it continues, a temporary suspension etc. Perhaps recruiting one or two more mods could lessen the workload.
Knowing where that line is will have to come down to yourself and the mod.
I do feel like a hypocrite as I type this… I totally lost my cool in the most recent drama, which I’m sure didn’t help anything or anyone. Sorry about that! I’m not usually confrontational, Im not even sure how that happened, it’s a bit embarrassing.
By the time I removed my own comment, it was too late, so maybe if it was flagged by a mod or I got a warning, it might have been a wake up call to chill tf out!