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#1

So this isn’t so much a problem for me as a quirk I thought I should point out:

In my “credits” section, I have some subscriber links that seem to correspond to material I already have (though the subscriber link offers me the $0 link without telling me “you’ve already bought this”). For example, I already have “Li-sa-X + Science of Prodigy” in my Gumroad library, but my credits have an unused link for “Ellen Winner Interview”. I’m going through the links now and adding them, just to be a pathological completionist, but I thought I should bring it to your attention in case this isn’t “the system working as intended.” Or maybe you’ve “repackaged” some of these things in the time since they were originally released through Gumroad?

Edit: So I cleaned out my “Credits” section, and one piece of good news: a couple of items that were listed in Credits twice (both from MiM subscription and from inclusion in a Bundle I had credit for) disappeared (as expected) from the credits page when one of the subscriber links was added to my Gumroad library (and the product now appears in the “Downloads” section of the troygrady.com store account.

Edit 2: When I click through my Gumroad receipt for “Li-Sa-X Interview: The Science of Prodigy”, it takes me through to a Gumroad receipt page dated from August 2016 when I first added it, but the description now is the updated description with references to the “Cracking the Code platform”, and the Gumroad “View Product” button includes only the Li-Sa-X interview and analysis entries, not the Ellen Winner entry (which I had been surprised to see I had a separate credit for, and which I am able to access on Gumroad through the new “Ellen Winner Interview”). And I see the Gumroad receipt for the “Science of Practice” product now has a description that points out to the now separated Kageyama and Mazzoni interviews. So I guess I’ve answered my own question, and these things aren’t surprises to the CTC team. :smiley:

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#2

That’s exactly right. We used to bundle multiple products together in a mish-mash jumble of files. Joscho / Gypsy Jazz was like this, Lisa X / Ellen Winner, and so on. This made it impossible to organize the new platform since these things really belong in their own silos for browsing / searching purposes.

So we gave Ellen, Sive Lie, Ben Givan, Pietro, Noa and so on their own web site sections, and their own Gumroad products. The former mishmash products were re-labeled as bundles, containing links to those individual products.

Then we set up credits so anyone who bought any of those things, during certain date ranges when they were mish-mashed together, now gets a credit for a fresh individual product download of that thing.

Correct, by design. You might be entitled to a credit for something for more than one reason - e.g. because you were a subscriber during a certain period, or because you bought a bundle product that contained that thing. But once you redeem that credit, none of those credits need to appear any more.

This stuff was way more complicated than we at first realized, as was the design and organization of this whole thing. And there’s really no way around that given the wide variety of things we’re trying make browsable here. We know it can still be a little overwhelming for some customers who do not have your Holmesian level of investigative flair. But we’re trying to simplify as much as possible, so keep the feedback coming.

Thanks

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#3

That is a much more charitable description than friends, family, and colleagues use. :laughing: