TC platform help

Sure.

Hey @tommo. This dude needs some help!

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Can someone get this message to Tommo.

Tommo, Gary Dranow here. I had a card expire, and I have started with a nee card.

I cannot find a place to either get you a message or get up a new TC. I have tried getting it resolved through support but they dropped the ball.

Please get a hold of me so we can get back at it.

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Hi @gdranow and thanks for the note @Tom_Gilroy !

Actually all is good, we did reopen the TC as requested :slight_smile:

Here’s the direct link. I have set it to private so only you and the instructor team can acces it:

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Hey Gary! We’ve responded to you multiple times, including once from me personally. It’s just us. It’s not like there’s a whole army here or some kind of support team that we hire down at the call center.

Everything seems to be working as it should. Can you check your email to make sure you’re getting our messages?

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