What does Status Pending Cancellation mean?

Site Feedback
#1

Hi guys,

I cancelled my subscription for Masters in Mechanics and I see that my status is listed as “pending cancellatIion”. Just wondering what this means? I have cancelled on the site and PayPal so maybe there is a technical error somewhere?

1 Like
#2

If you have days remaining in what you’ve already paid for, then you want to make sure you still have access to those days even if you’ve chosen to cancel. So you’re ‘pending’. You’ve basically set yourself to “not renew” once the next month rolls around. We’ll look at this just to be sure when we get a moment, but that’s what I think is going on.

4 Likes
#3

Thanks Troy, that makes sense. I can watch the Frank interview just before my sub ends.